OFFICIAL STOCKIST OF AUTOFINESSE PRODUCTS - FREE FAST DELIVERY TO MOST UK LOCATIONS AS STANDARD

Delivery

Delivery

FREE Next Day Delivery as Standard

Yes, that's right!  You're not dreaming! We send all smaller parcels with products that are held in stock, on a FREE Next Day delivery!

With over 15 years experience in providing quality service to consumers all over the world, the team at TBCustoms are dedicated to achieving the very best possible experience.

We have developed a system in which you, the customer, will receive your order in the fastest possible time, without the need to worry about selecting the correct delivery options.

Within the checkout process, you will be able to select 'Ship' or 'Collect'. Its as simple as that! All orders over £25 that are placed before 2pm will automatically be sent using a next day DPD service, (subject to the product being in physical stock within our warehouse and your delivery area being within the DPD next day zone).

We have detailed below further details of the DPD service we provide:

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AutoFinesse, Number Plates and Small Accessories

Generally, these items are despatched using a premium delivery service provided by DPD.  Once the goods have been opened, checked for quality and any missing parts, they are then boxed up ready for despatch.  Once booked with DPD, you will receive an email to confirm that the consignment is ready to go.

On the actual day of delivery, we will provide you with a 1 hour time frame in which you can expect receipt of your order, subject to service in your postcode area.

You will be provided with a link from which you can track the progress of the driver, literally down to the last 15 minutes!  We even tell you the driver’s name, so you know who to expect.


You can find out more about this service by visiting the Follow My Parcel page from DPD or watching the video below.

DPD Follow My Parcel from DPDgroup UK on Vimeo.

 

Larger fragile items such as Alloys Wheels, Bumpers, Body Kits or large volumes of items

After almost 15 years we have experimented with virtually every method of packing goods in order to best ensure we can get the product to the customer in one piece! It has become abundantly clear that the only way to do this is to use a specialist pallet service, whereby the items are thoroughly quality checked, then carefully wrapped onto a pallet. This method of transport means that no human handling of the product takes place between our depot and your front door - the potential for damage in transit is reduced by 99%!

The day before delivery, you will receive an email confirming the actual delivery date. On the actual day of delivery, the driver will be requested to call you approximately one hour before arrival. If you require slightly more notice, we suggest you simply call our Customer Service team on the morning of the delivery. They will then contact your local depot to acquire a 3 hour time window. Upon delivery the driver will allow you 15 minutes to simply check the product for any signs of transit damage before signing to accept the goods.

All Postcodes showing in Yellow will under normal services receive a NEXT DAY Service. Any that are outside the 'Yellow Zone' will receive delivery, normally within just 2-3 days. Please note: Delivery dates are not guaranteed and can be subject to delays due to courier service in your area or stock being dispatched.

AutoFinesse, Number Plates and Small Accessories

Generally, these items are despatched using a premium delivery service provided by DPD. Once the goods have been opened, checked for quality and any missing parts, they are then boxed up ready for despatch. Once booked with DPD, you will receive an email to confirm that the consignment is ready to go.

On the actual day of delivery, we will provide you with a 1 hour time frame in which you can expect receipt of your order, subject to service in your postcode area.

You will be provided with a link from which you can track the progress of the driver, literally down to the last 15 minutes! We even tell you the driver’s name, so you know who to expect.

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Delivery Areas

 

 


Local Delivery

For local customers we offer a dedicated delivery service using our own vehicle. This bespoke service is the most flexible service available and we will call you to arrange a suitable day and time for delivery.  This service operates 7-Days a week and within the hours of 7am-7pm

Same Day Delivery

We have rolled out our Same Day service to almost 50,000 customers within the YO42 & YO43 postcodes.  With plans in 2021 to increase our Same Day delivery service to all YO Postcodes along with additional postcodes throughout the UK.

To check the availability of our Same Day Delivery Service, please contact us before you place your order.  Once we have confirmed this service is available for your area and the products you have ordered, you will receive an automated order confirmation.  The goods will then be picked and inspected, ready for loading onto our 'Rapid Response Delivery Vehicle'.  You will receive an email or Text giving an initial 3 hr time slot.

Collection from Pocklington Depot

During checkout you can select the option to collect your order.  If you require a fast collection from our Pocklington depot, please contact us before placing your order so we can confirm the availability of the items you require.  Due to the sheer volume of products we provide, not all items are held in our Pocklington depot.

If the product is held within our Pocklington depot, collections can be made within 30 mins of placing your order, once you have received your collection number and instructions from a member of the TB Customs Team.